CallJoy was an Area 120 project that provided phone automation for small-to-medium businesses allowing them to train the bot agent with responses to common customer questions. Launched May 1, 2019; shut down July 22, 2020 — it lived 1 year. One of 25 Google products killed in 2020. https://techcrunch.com/2019/05/01/google-launches-calljoy-a-virtual-customer-service-phone-agent-for-small-businesses/ Data: Killed by Google (killedbygoogle.com, MIT).